bunos365 Privacy Policy

1. Introduction

bunos365 ("bunos365," "we," "us," "our") operates the online casino and sports betting platform accessible at bunos365.club (the "Platform"). In the course of providing the Platform and its services to registered members ("you," "Member," "User"), bunos365 collects and processes personal data.

This Privacy Policy is issued pursuant to the Data Privacy Act of 2012 (Republic Act No. 10173) of the Republic of the Philippines, its Implementing Rules and Regulations, and the relevant issuances of the National Privacy Commission (NPC). bunos365 is committed to processing your personal data lawfully, fairly, transparently, and in accordance with the purposes set out in this Policy.

This Privacy Policy should be read in conjunction with the bunos365 Terms & Conditions, which together constitute the full legal framework governing your relationship with bunos365.

2. Personal Data We Collect

bunos365 collects the following categories of personal data from Members:

bunos365 does not collect sensitive personal information (as defined under RA 10173) beyond what is strictly necessary for identity verification and regulatory compliance, specifically age verification and government ID documentation required for KYC.

3. How We Collect Your Data

bunos365 collects personal data through the following means:

• Direct provision: Data you supply when registering, completing KYC, making deposits or withdrawals, contacting support, or updating account settings.
• Automated technical collection: Data collected automatically when you access or use the Platform — including IP address, device identifiers, browser data, session information, and interaction logs — via server logs, cookies, and similar technologies.
• Payment processors: Transaction confirmation data shared with bunos365 by GCash, Maya, BPI, BDO, Metrobank, UnionBank, and other integrated payment providers when you make a deposit or withdrawal.
• Identity verification services: Data returned by third-party KYC and identity verification providers used to validate the authenticity of documents submitted during registration.

4. How We Use Your Personal Data

bunos365 uses your personal data for the following purposes:

• Account management: Creating, maintaining, and administering your bunos365 account, including authentication and access control.
• KYC and regulatory compliance: Verifying your identity, age, and eligibility to use the Platform in accordance with PAGCOR requirements and Philippine anti-money laundering (AML) obligations under the AMLA and its amendments.
• Financial transaction processing: Processing your deposits, withdrawals, and bet settlements in Philippine Peso via GCash, Maya, bank transfer, and other accepted methods.
• Gameplay and service provision: Delivering casino games, sports betting, and all Platform features, and maintaining accurate records of your gaming activity.
• Responsible gaming: Monitoring gameplay patterns to identify potential problem gambling behaviours and administering self-exclusion, deposit limits, and loss limits as requested by Members or required under responsible gaming obligations.
• Customer support: Responding to enquiries, resolving disputes, and providing technical assistance.
• Security and fraud prevention: Detecting, investigating, and preventing fraudulent activity, account takeover attempts, bonus abuse, and other security threats.
• Legal obligations: Complying with applicable Philippine laws, regulatory requirements, court orders, and lawful requests from government authorities including PAGCOR and the AMLC.
• Service improvement: Analysing aggregated, anonymised usage data to improve Platform features, game offerings, and user experience — this analysis does not identify individual Members.
• Marketing communications: Sending you promotional offers, bonus announcements, and news about bunos365 — only if you have opted in to receive such communications. You may opt out at any time.

5. Legal Bases for Processing

Under the Data Privacy Act of 2012 and its Implementing Rules, bunos365 processes your personal data on the following legal bases:

• Contract performance: Processing necessary to fulfil the bunos365 Terms & Conditions — including account management, game provision, and financial transaction processing.
• Legal obligation: Processing required to comply with applicable Philippine law — including KYC under PAGCOR rules, AML reporting obligations, and tax compliance.
• Legitimate interests: Processing for fraud prevention, security monitoring, and service improvement — where bunos365's legitimate interests are not overridden by your privacy rights.
• Consent: Processing for marketing communications and optional account features — only where you have given explicit, informed consent, which you may withdraw at any time.

6. Data Sharing & Third Parties

bunos365 does not sell, rent, or trade your personal data to third parties for commercial purposes. bunos365 shares personal data only in the following circumstances:

6.1 Service Providers

bunos365 engages trusted third-party service providers who process data on our behalf under contractual data processing agreements — including KYC/identity verification providers, payment processors (GCash, Maya, BPI, BDO, Metrobank, UnionBank, Coins.ph), game software providers, cloud hosting services, and customer support platform providers. These providers are contractually prohibited from using your data for purposes other than those specified by bunos365.

6.2 Regulatory Authorities

bunos365 is required by law to disclose certain data to PAGCOR, the Anti-Money Laundering Council (AMLC), the Bureau of Internal Revenue (BIR), and other Philippine regulatory authorities upon lawful request. Such disclosures are made in compliance with applicable legal requirements and, where legally permissible, Members will be notified.

6.3 Legal Proceedings

bunos365 may disclose personal data in response to valid court orders, subpoenas, or other legally compelled disclosure processes, and to enforce the bunos365 Terms & Conditions or protect the rights, property, or safety of bunos365, its Members, or others.

6.4 Business Transfers

In the event of a merger, acquisition, or sale of bunos365 assets, your personal data may be transferred as part of that transaction. You will be notified of any such transfer and any resulting changes to this Privacy Policy.

7. Cookies & Tracking Technologies

bunos365 uses cookies and similar tracking technologies to operate the Platform, maintain your login session, remember your preferences, and collect aggregated analytical data about Platform usage.

• Essential cookies: Required for the Platform to function — including session authentication tokens, security cookies, and load-balancing cookies. These cannot be disabled without impairing Platform functionality.
• Functional cookies: Used to remember your preferences (e.g., language settings, game lobby layout) to provide a personalised experience.
• Analytical cookies: Used to collect aggregated, anonymised data about how Members use the Platform, helping bunos365 identify and fix technical issues and improve features.

You may manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from accessing core Platform features, but may affect the personalisation and functionality of certain elements.

8. Data Retention

bunos365 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Specific retention periods include:

• Account and KYC data: Retained for the duration of your active account and for a minimum of 5 years following account closure, as required by PAGCOR regulations and Philippine AML law.
• Financial transaction records: Retained for a minimum of 5 years from the date of transaction, in compliance with AMLA and BIR requirements.
• Gameplay records: Retained for 3 years following your last active session on the Platform.
• Support communications: Retained for 2 years from the date of the last interaction.
• Marketing consent records: Retained for the duration of the consent and for a minimum of 1 year following withdrawal of consent.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with bunos365's data disposal procedures.

9. Your Rights Under Philippine Data Privacy Law

Under the Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by bunos365:

• Right to be informed: The right to know what personal data bunos365 collects, how it is used, and who it is shared with — as set out in this Privacy Policy.
• Right of access: The right to request a copy of the personal data bunos365 holds about you.
• Right to correction: The right to request correction of inaccurate, incomplete, or outdated personal data in your bunos365 account.
• Right to erasure: The right to request deletion of your personal data where processing is no longer necessary, subject to legal retention obligations (see Section 8).
• Right to object: The right to object to the processing of your personal data for marketing purposes or where processing is based on legitimate interests.
• Right to data portability: The right to receive your personal data in a structured, machine-readable format where technically feasible.
• Right to damages: The right to be indemnified for any damage sustained as a result of inaccurate, incomplete, outdated, false, or unlawfully obtained personal data.
• Right to complain: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of the above rights, please contact bunos365 using the contact details in Section 13. bunos365 will respond to all rights requests within 15 business days.

10. Data Security

bunos365 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Security measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and bunos365 servers.
• Encryption of sensitive data at rest, including financial records and KYC documentation.
• Access controls limiting internal staff access to personal data on a strict need-to-know basis.
• Two-factor authentication available for all Member accounts.
• Regular security assessments and vulnerability testing of Platform infrastructure.
• Data breach response procedures, including notification to affected Members and the NPC as required by law.

While bunos365 takes all reasonable precautions, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your bunos365 login credentials.

11. Children's Privacy

The bunos365 Platform is strictly restricted to individuals aged 21 years and above. bunos365 does not knowingly collect personal data from individuals under the age of 21. If bunos365 becomes aware that personal data has been collected from a person under the minimum age, such data will be deleted and the associated account will be immediately terminated. If you believe a minor has registered on bunos365, please contact support immediately.

12. Updates to This Privacy Policy

bunos365 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or Platform features. Updated versions will be published on this page with a revised "Last updated" date. Where changes are material, bunos365 will notify registered Members via email to their registered address. Your continued use of the Platform following publication of an updated Privacy Policy constitutes acceptance of the revised terms.

13. Contact & Data Protection Officer

bunos365 has designated a Data Protection Officer (DPO) responsible for overseeing compliance with this Privacy Policy and applicable Philippine data privacy law. For any data privacy enquiry, rights request, or complaint, please contact:

bunos365 Data Protection Officer
Email: [email protected] (plain text — not a clickable link)

bunos365 will acknowledge all data privacy communications within 3 business days and provide a substantive response within 15 business days. You also have the right to lodge a complaint directly with the Philippine National Privacy Commission (NPC) if you are unsatisfied with bunos365's response to your data privacy concern.